Table of contentsIntroductionCommunication skillsEmpathyPersonal imageWorking in front of the public, a specialtyConclusionIntroductionWhether you are developing your work in a company or you are an independent professional, certain skills can help you to interact with others, thus facilitating the achievement of objectives. Today we are going to delve into something more in a concrete characteristic that some of the many types of activities in the labor sector have. Working for the public requires certain talents and skills that can be developed regardless of each person's potential. This Talents and Skills essay emphasizes the importance of communication skills, empathy, and personal image when working for the public, as they are essential to providing excellent customer service and succeed professionally. Say no to plagiarism. Get a tailor-made essay on “Why violent video games should not be banned”?Get an original essayImage, empathy and communication skills are the basis for developing a good job when our profession requires working for the audience. Regardless of the sector of activity in which the work is developed, when it is also carried out in the service of the public, there is a personal interaction that has its own qualities. The generalized idea that is maintained about the benevolence necessary to work in front of the public is quite vague. It is a type of work that requires high social skills and people who know how to resolve and overcome crises in order to provide excellent, resolving and personalized customer service.Communicative skillsCommunicative skills differ significantly from popular belief that they considered easy to speak. The latter concept is more related to quackery, a disaffected quality of the workplace and one of the worst enemies of anyone who intends to work in front of the public. Communication skills are very effective tools in all areas of our life that are even more valuable. to job performance in occupations in which social interaction is necessary. Perhaps the most important is active listening. When we are communicators, the information we transmit must be clear, ensuring that it is consistent with our non-verbal language. The tone and volume must be in accordance with the content of the message and our bodily expression as well. Knowing how to maintain eye contact is a skill that improves with experience and is responsive to genuine interest. EmpathySympathy is a very valuable quality in public works. On the other hand, nothing is uglier than a person who tries to be nice, without being nice, and who also fails to discover what a customer's real needs are. natural thanks to a good dose of empathy. Putting yourself in someone else's shoes is the quickest and most effective way to care for someone and do it correctly and professionally. Those who have years of experience working with the public know that treating a client correctly does not refer so much to empty kindness. , but knowing how to maintain a conversation in the context in which the communication circulates. It makes no sense to be very close when the tone of the conversation is not that, just as it makes no sense to be very distant when the tone of the conversation is not that. consistent with the layout.Personal ImageThere is no second chance for a first impression. This is a question that leaves no room for negotiation. There..