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  • Essay / Reflecting on Human Behavior in Public Organization

    While office politics is certainly prevalent and undeniably exists, most things improve through diplomatic and caring approaches. From the scenario we looked at in class about someone who didn't get a promotion and felt they were treated unfairly, I learned that being open and communicative resolved many misunderstandings early on. departure. Through the workplace dress code and cultural sensitivity scenario, I learned that there are many ways to present new ideas and implement cultural change within organizations. From the scenario of the boss who was so insensitive to his protégé's culture that his protégé quit, I learned that having high emotional intelligence is a much underrated skill. Through the scenario of a new manager trying to hire a valuable new employee to change a toxic culture, I learned that it is possible to be firm without being rude. For all of these conflict scenarios to be worked out, at least one party had to be communicative, innovative and open-minded about their approach to the situation.