This government department uses torture and fear to create loyalty to Big Brother. Winston is held safely in a cell, only to be paralyzed by such fear that he is ready to kill himself. Winston then discovers that O'Brien is an employee of the Ministry of Love. O'Brien then supervises Winston's torture. After weeks of torture and interrogation, Winston still hates Big Brother. Winston is finally brought to the formidable Room 101. After nearly having his face eaten off by rats, Winston has a revelation. He realizes that he wants Julia to be tortured instead of him. O'Brien is delighted and frees Winston. At the very end of the book, Winston reflects on his new love for Big