Conflict is an inevitable part of any organization, whether it is the United States Air Force or Minot Elementary School. Conflict causes civic unrest and costs organizations time and money. A well-designed and well-trained peer mediation program can help resolve conflicts when they arise, thereby returning individuals to work or learning. Peer mediation is more commonly used in school settings. Many people grew up with a peer mediation program through their school. The basic idea of ​​peer mediation is to first develop a force of trained mediators. Once this group of individuals has received training, the peer mediator can now mediate conflicts between two or more people or groups. My current organization does not use a peer mediation program. In the U.S. Air Force, the use of peer mediation is virtually nonexistent, and the only formal mediation process occurs between civilian contractors and the military, primarily in contract negotiations. Implementing a peer mediation program would be a good start to help resolve conflicts between people. I found myself in a conflict last week and thought it would be nice to have a third party help me mediate a conversation I was about to have. have with my business partner. Since that wasn't an option available to me, I had the conversation on my own. I do not believe this discussion was successful and if I had had a trained third party mediate our conflict, I believe the conversation and outcome would have been very different. Instead of me speaking harshly to the individual and him not admitting his faults, perhaps we could have shared our frustrations and come to a conflict-free agreement on how to handle a certain point... . middle of paper..... The narrative style involves the mediator leading the parties to write the conflict as they see it as a story. Once the story is complete, the parties work with the mediator to write a new story (Foster 3003). In conclusion, a peer mediation program has benefits that could help any organization. For a peer mediation program to be effective, it is important to have an effective and comprehensive training plan. The development of this plan must be comprehensive and deliberate. In addition to the training aspect of this program, it is important to develop and recognize the strengths and weaknesses of mediators. Other factors such as environment and personalities influence the direction of mediation. Finally, it is necessary to choose the style of mediation adapted to the situation. Some styles will work better than others and they are all scenario based.