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  • Essay / Microsoft Case Study - 654

    notes on Microsoft products versus other products, this would be used more just to see what the customer would choose if exposed to other products. By having a better idea of ​​the industry, it could help to know if Microsoft is truly a monopoly in the industry or if other companies are involved in the market. If Microsoft truly has the best product, you can't completely take it away from us, the consumers, as beneficiaries. As for the Internet browser, Microsoft's Internet Explorer is not the best quality, but it is nice that when you buy a computer it has something already there and ready to use. No one would want to buy a computer without an Internet browser provided. Nowhere does it say that this is the only browser that customers can use. It's just a matter of downloading or purchasing another internet browser, but again, it depends on the customer's needs. It's clearly a huge advantage for Microsoft to already work with personal computer manufacturers and have their operating system and Internet browser already installed on a computer upon purchase, but that doesn't preclude other companies to be able to provide other software that individuals can download there. The only piece of information I would review in order to better understand this matter would be the contracts they have in place with the personal computer manufacturers. It might be helpful to know if they state that any computer they download Microsoft Windows onto must come with Internet Explorer and even if the customer requests to have another Internet browser on the computer, this will not be allowed. This might give a good insight into why Microsoft is a mono...... middle of paper ......r Mac, but probably not Internet Explorer since Macs come with Safari. The fact is that Microsoft is a dominant player in the operating system and Internet browser industry and has violated the Sherman Antitrust Act. The deal that was finally reached after 4 years was a milestone in allowing other companies to enter the industry with a chance to outlast Microsoft again. By forcing the company to disclose certain codes, it allows other companies to be able to provide programs, games, etc. which previously may not have been compatible with Microsoft computers, which made up the majority of those sold. Microsoft still plays an important role in the operating system industry, but it now competes more with Apple than when this case took place. Microsoft is no longer the only monopoly in the computer operating system sector.