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Essay / Analysis of conflict resolution strategies from personal experience
Conflict refers to some form of friction or discord that arises within a group when the beliefs or actions of one or more members of the group encounter resistance or are unacceptable to members of other groups. In this essay I will talk about a conflict I was involved in and how it could have been resolved using the different strategies that will be discussed later. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get the original essay Within 3 weeks of publication in February 2018, I was assigned to a cardiovascular ward. Despite the knowledge acquired, the path throughout the clinical period was strewn with pitfalls. My clinical instructor (CI), SSN Maria, was new to this position as she had just been promoted and we were her first group of students. The learning journey with her was not easy as the instructions she gave were inconsistent. The inconsistencies caused a lot of problems not only for me but also for the other students and we were all very frustrated. For example, she would be indecisive about dates for case study presentations, resulting in the lack of appropriate holistic care that should be provided to the patients in my care. By the time the third week of posting came around, on a Tuesday, I was very frustrated and decided to confront her about her irresponsible actions. However, when I confronted the IC, she insisted that she didn't do it and demanded that I apologize for my rude behavior. I refused and the conflict began. When the confrontation took place. It is considered interpersonal conflict because it is defined as a disagreement between two individuals or subgroups of an organization involving significant resentment and discontent. In this case, the interpersonal conflict occurred when the CI and I began to debate whether or not his instructions were inconsistent. It got worse when she denied it and demanded an apology. An article written by the International Journal of Academic Research in Business and Social Sciences states that the causes of interpersonal conflict can be caused by many reasons such as personality, culture, attitudes, values and perceptions. Therefore, the root cause of this conflict is due not only to my frustrated attitude towards the IC, but also to the difference in perception that I and the IC had. It had never occurred to me that perhaps the IC just didn't realize the problem that she had given inconsistent instructions throughout my clinical journey, and the attitude that sparked the conflict Conflict can be inevitable in a work environment. However, there are many ways that could have been taken to prevent the conflict from occurring or reduce tensions between the two while still achieving the goal. These methods are called conflict resolution. Conflict resolution is a method of producing a single outcome for two or more disagreeing parties. An example would be using the avoidance technique. Avoiding confrontations can prevent conflict from igniting. Although only a temporary solution, this method can allow both parties to calm down and discuss the problem when they feel better, allowing them to move toward their common goal. Another example would be that while the conflict is ongoing, I could always have taken a step back and walked away to calm down before another conflict arises. If conflict is inevitable, there is..