After examining the case of Dr. R. Ian Lyne, in which he communicated with his patients by email more frequently than in person, I have come to the conclusion that there are many things I would do differently. Dr. Lyne's decision to communicate via email could result in many ethical issues. This case study will explore codes of ethics, possible ethical issues, and possible solutions to any problems Dr. Lyne may face. Although Dr. Lyne considers responding to clients by email to be “high quality service,” I believe that responding by email could become controversial when discussing therapeutic issues. There are several codes of ethics that address the use of electronics. When using electronic devices, the customer must be informed of the limitations and risks. In Section H of the ACA Code of Ethics booklet, H.4.a. The Benefits and Limitations section (p. 18) reads: “Advisors inform clients of the benefits and limitations of using technology applications in providing counseling services. These technologies include, but are not limited to, computer hardware and/or software, telephones and applications, social media and Internet-based applications and other audio and/or video communications, or media devices or media. data storage” (American Counseling Association, 2014). ). In Dr. Lyne's case, he should have informed his clients of the benefits and limitations of email communication before deciding to respond to them. I also believe that this code of ethics should have been presented when Dr. Lyne made his email available to his students. Once his email became accessible, he should have discussed the privacy perimeters, boundaries, and risks that might arise in the middle of a piece of paper......appropriate services” (American Counseling Association, 2014). If Dr. Lyne notices that his remote counseling is becoming ineffective, he must follow an ethical protocol. Remote counseling may be something many therapists do, but as a future therapist, I view face-to-face counseling as more effective. Several cases can arise during a remote consultation, even some may be beyond the control of clients and therapists. I would prefer to keep my counseling sessions in person to avoid any uncontrollable or possible problems via electronics. Educating a client about what can and cannot happen in a counseling relationship saves the therapist from encountering many ethical complications. Works Cited American Counseling Association. (2014). ACA Code of Ethics - As approved by the ACA Board of Directors. Alexandria, Virginia.