Table of ContentsPersonalityCorporate Culture and Employee MotivationLeadership StylesConclusionThe importance of organizational citizenship behavior was underestimated for a long time, until in the 1960s, Katz ( 1964) recognizes that not only does it play a fundamental role in the formation of organizations, it also allows them to work effectively. Organizational citizenship behavior, also called OCB, has been defined as "individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and which, as a whole, promotes the effectiveness and efficient functioning of the organization (Organ, DW, 1988, p.4). This essay will examine four factors that cause some employees to engage in OCB more than others: personality, company culture, motivation, and leadership style. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get the original essay Personality Whereas OCB can be classified as a prosocial action, one of the causes of OCB could be a prosocial personality orientation that encourages people to help members of an organization without expecting anything in return . Individuals who fall into this category generally have a prosocial personality that tends to override their other personality traits. (Penner, LA et al., 1997). As Podsakoff et al. (2000) pointed out, those with a prosocial personality are very likely to help others without their managers asking. But what distinguishes an employee's altruism from that of someone who helps others, even if they don't belong to the same group or organization? An answer to this question is provided by Organ et al. (2006), who found that group cohesion was significantly and positively related to altruism, courtesy, conscientiousness, sportsmanship, and civic virtues, while perceived organizational support was significantly related to employee altruism, which had a positive effect on group cohesion. overall work environment as well as about the company.Corporate Culture and Employee MotivationCorporate culture consists of a set of values, rituals, beliefs and many other elements, depending on the company, which are generally fixed when starting a business and tend to change. with the passage of time. OCB can certainly be used to develop a healthy company culture that promotes and encourages prosocial behaviors among employees. However, it is up to management to set a certain number of principles, values ​​and rules on which the organization will be based and to which its members will refer. Therefore, leadership is one of the main forces that shape and determine corporate culture. OCB may meet different needs or motivations for different individuals, measuring these motivations allows for a better understanding of OCB and its impact on a business. (Penner, LA et al., 1997). Motivation is a factor that, like OCB, can help improve a company's productivity as well as employee satisfaction and thus positively affect any work environment. It is therefore crucial that management is familiar with these simple but fundamental concepts, in order to motivate and stimulate employees, while maximizing the profitability of the company. This way, employees would learn faster, their training would take less time, and the company would save money.Leadership StylesEarly research shows that OCB.