She knows that food stamps and other programs are available, but she has not yet accessed them. Part of her delay in applying for these programs is due to pride, as she has never used government assistance before. She also feels overwhelmed by the process and doesn't know where to start asking for the resources available to her. She knows that her house is valued at three times her annual income and that she may need to consider selling the house in the near future. She is tormented by the thought of downsizing and leaving home. She also has a great community and family to call on if she ever really needs help.