In chapters five and seven of School Leadership and Administration, the authors, Dr. Richard A. Gorton and Dr. Judy A. Alston (2012), discuss conflict and change – two elements seemingly inevitable within the school. administration. Chapter five begins by establishing that the goal of conflict management is not to avoid conflict, but rather to manage it in a positive manner, thereby minimizing its negative consequences (Gorton and Alston, 2012, p. 129) . After that, the authors discuss common origins of conflict for school administrators, various approaches to conflict management, the importance of evaluating conflict management efforts, and then address bullying, violence, and strategies for prevention of violence at school. Meanwhile, chapter seven notes the intense pressure on schools to "retain our values ​​while meeting higher standards of achievement" and emphasizes that school leaders must understand the process of change and know how to overcome the resistance and effectively manage difficult dynamics in order to implement improvement efforts (p. 188-190). Fortunately, the reading is in agreement with e...