An organization simply cannot succeed if the company culture is unhealthy. Defined by the Harvard Business Review as “consistent and observable patterns of behavior in organizations,” a company’s culture dictates its success and determines its future. The relaxed and passionate culture of Camden Braes Golf and Country Club is the main factor that has kept the doors of this family business open for 40 years. The staff is extremely welcoming to regular and new customers, and very thorough in their work. The leadership works exceptionally well together, which is often very difficult for siblings to do. The course is immaculate, bright and well maintained, and the clubhouse is extremely welcoming and comfortable. Say no to plagiarism. Get a tailor-made essay on 'Why Violent Video Games Should Not Be Banned'? Get the original essay The staff at Camden Braes are a close-knit group of hard-working individuals of all ages, referring to themselves as the 'Camden Family ". Their hard work perfectly reflects the culture at Camden Braes, as they put their all into everything they do, including taking the time to ensure that every person who walks through the door feels welcomed and cared for. This family of employees is extremely involved in the company and often has the opportunity to immerse themselves further in this profession. For example, one of the bartenders is responsible for promoting the business through her social media accounts, which have accumulated hundreds of followers. Opportunities like this help increase employee productivity and improve their quality of work, which has always been exceptional to begin with. It's safe to say that the company's culture and success would not be the same without the dedicated employees who, over time, have become family. Just like the staff, the golf course management is also a family, but it is a blood family. Working as a family can sometimes be difficult, but for over forty years, the Wolfram family has made it work. Brian, Linda and Kevin work together to keep the course modern and relevant. There is a climate for innovation because there are many other courses in the field to “compete” with. Camden Braes was the first course in the region to offer online tee time booking and have a fleet of 60 golf carts. Management also has great communication skills and is able to resolve any disagreements by simply speaking. An example of this was when a sibling suggested they take a series of painting lessons, known as Paint Nite on the course, a popular fad in early 2016. The other owner was apprehensive about the idea, but after a civil meeting with both arguments presented, both owners were on board for the event. Paint Nite at Camden Braes is currently shaping up to be a very successful event. The management is also extremely friendly, which contributes greatly to the positive image of the course. The owners, Brian and Linda, often sit down and have lunch with the staff. This shows customers the open and friendly atmosphere of the course. As for the customers, management often walks around the restaurant and mixes with regular members and new faces. This helps retain regulars and also helps recruit new members by getting to know new customers. Management taking the time to mingle with staff and customers exemplifies the company's open and friendly culture. When a visitor..