blog




  • Essay / Implementation of Total Quality Management in India

    In the opinion of most of the respondents, simply obtaining ISO 9000 certification is not enough to make their companies globally competitive. Thus, the immediate reason for adopting total quality management practices in India is that Indian companies need to go beyond ISO 9000 certification by adopting total quality management practices prevalent in the rest of the world. world. Although most of the Indian companies surveyed are ISO 900 certified, they do not believe that this is enough to make them globally competitive, although most of them believe that ISO 900 standards can serve as a basis for total quality management in companies. Say no to plagiarism. Get Custom Essay on “Why Violent Video Games Should Not Be Banned”?Get Original EssayForeign collaboration has a positive impact on management practices and total quality management activities in Indian companies because it gives Indian companies an opportunity to imbibe the best total quality management practices from the leading exponents of total quality management practices in the world. Customer satisfaction and continuous improvement are at the center of the mission of Indian companies. The corporate objectives of Indian companies are focused on customer satisfaction and product/service quality. From these facts, it can be concluded that the main elements of total quality management in India are customer satisfaction, continuous improvement and quality of products/services of a company. However, there are several misconceptions about total quality management that go against the stated mission and strategy of Indian companies. Most respondents are aware of the importance of meeting the implicit needs of their customers. At the same time, most of them are aware that total quality management is a long-term comprehensive approach. However, most Indian companies surveyed did not recognize the important role they play in implementing CSR. A company's employees are a company's internal customers. Thus, to adhere to the fundamental principles of TQM philosophy, Indian companies must take into account the welfare and well-being of their employees and workers. Only if they are satisfied will teamwork prevail. After all, teamwork is one of the fundamental pillars of TQM. India has a large population and Indian companies have a large workforce. Indian companies must therefore take care of their social responsibilities. It was found that Indian companies surveyed often do not integrate social responsibility into their mission; Vision and Strategy Analysis of research data also suggests that in some aspects TQM practices in India are not satisfactory, particularly with regard to Six Sigma and market research. Thus, it can be said that there are several obstacles to the implementation of total quality management, such as unsatisfactory educational profile of management personnel, low participation of workers in management, limitation of responsibility of the single-department human resource management, low average of 161 man-days spent on employee training, lack of development of appropriate partnerships with different stakeholders, weak corporate social responsibility, inadequate research and development project with universities and colleges, inappropriate use of Six..