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Essay / DiGi Mobile Telecommunications Service - 761
INTRODUCTIONDiGi Telecommunications Sdn. Bhd. is a mobile service provider in Malaysia. DiGi provides a variety of mobile communications services. These services include voice under their prepaid and postpaid plans, SMS, data plans and services, international roaming, international calling cards and WAP services. The DiGi website offers the latest updates and news, packages and more. CONTENT This website has good content regarding information about DiGi services. The content includes the offered DiGi plan, Internet packages, customer can buy smartphone and tablet with its price indication, DiGi reward, applications, latest reward and DiGi product and many more. This website is conveniently organized with labels for each section and gives this site a personalized look. DESIGN AND AESTHETICS The DiGi website has a simple, well-defined design with pleasing use of appropriate colors and backgrounds. This website mainly uses yellow color as the DiGi theme color and white and gray colors match well. The graphic and image have an interesting design, the image can change with another image, which makes this website attractive and striking. DiGi declared that all reserved rights of this website are under DiGi Telecommunication Sdn. Bhd, but for the author or creator of the updates or any advertisement, does not have a clear responsible person to contact and know their credentials. This site only shares DiGi customer service helpline number and email to contact them. Indeed, as a large company that offers services to people and can get into a lot of trouble if it gives its personal contact number to the public, it can be abused by an irresponsible person who will use it for their own good... .... middle of paper ......pique to use their services and search for information on the DiGi services offered. There is sharing the phone number and email but not the business address. But the phone number and email are easily accessible for user comments or questions. DiGi has its own DiGi center for each state so the user can go to the DiGi center to get more information but still does not share the address of each branch in the state. CONCLUSIONIn conclusion, what can be concluded that the DiGi website contains good information about the company's image and services and helps the user to get the information. This website has some good points, for example in terms of content and graphics, but there are some elements that need improvement. They should make it accessible to a hearing impaired audience since it's text options only. Overall this website has its own strength but still needs to be improvised from time to time..