This semester, I learned that human resources are truly the backbone of any organization. A human resources team not only ensures that a company is properly staffed, but also manages employee benefits, federal and state employment laws, and dictates any necessary training. At the beginning of this semester, I honestly believed that I had no idea what human resource management entailed. Now that the course is over, I realize that I have actually gained some experience in this area. My last job I worked as an office manager for a small family business. My role included not only managing the daily correspondence that came in and out of the office, but also managing the employees. Now all employees were technically contractors. One important thing I had to maintain was employee records and I had to make sure that every person who received a paycheck was aware of their contract with the company and that the required training was completed. One example of this is that contractors hired by the company were required to comply with state regulations, such as licensing. Per state requirements, contractors were required to have HAZMAT certification and licensing. It was my responsibility to maintain employee files and ensure that each employee was up to date. We also had various contracts with large companies, these companies sent work orders to be completed. When planning the execution of these work orders, I had to ensure that the worker sent had the appropriate qualifications, licenses and certifications to work legally not only in the eyes of the state, but also in the eyes of the company that demanded the work. . When I applied for this position, I thought it was an easy hospitality position, but I was wrong! I performed several human resources tasks on a daily basis. The official tasks I performed included: recruiting, interviewing, scheduling, compensation and benefits, training and development, and employee relations. Of all the tasks I've done, employee relations has been by far the most difficult. Working with contractors rather than actual employees was a difficult transition. Contract employees have a unique set of rules and in my experience there have always been grievances. Now, I don't want to say bad things about my previous employer, but the owner wasn't the most organized or level-headed. As office manager, all employee grievances came directly to my office. Frankly speaking, I was the mediator between the owner and the employee. What made it extremely difficult was that the owner saw no fault in his way of doing business. This led to high turnover and poor office organization. I think this company would have benefited greatly from a professional human resources team. Personally, I think there were several things that could have been updated at this company to bring it into the 21st century, as well as several challenges for organizations across the country to address. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an original essay Several things that could pose a challenge for an organization in the human resources profession in the 21st century; embrace change, recruiting, training anddevelopment, and managing diversity. Every year the world changes and with it the way an organization operates. This becomes more difficult when an organization attempts to go global. The biggest challenge on this list is diversity. Overcoming diversity means understanding that every person in the world has their own personal traits and differences and accepting them. A “difference” could be something like gender, religion, or sexual orientation. Each culture will have its own standards of what is acceptable and what is not. As a company grows, it must adapt to these new cultures by integrating the local culture and adapting the product and/or company mantra to reflect it. The next challenge will be training and development, with rapidly expanding and evolving technology. Companies will need to create more aggressive training programs to keep staff up to date. Human resources will also need to ensure that new development programs are incorporated, to ensure that current staff also have the opportunity to develop and expand their own professional skills. Recruitment will also evolve. We are starting to see how this is growing with social media. With sites like Zip Requite and LinkedIn, the company is moving away from the more traditional processes of paper resumes and face-to-face interviews. Most large companies now have an online application process, and once a resume/application passes initial pre-qualifications, a telephone interview is arranged. Finally a face-to-face interview. This gives companies a wider candidate pool and saves time and money on the recruiting process. As the digital age approaches, this will also evolve and change. The final challenge I fear the human resources professional faces is that of accepting change. For larger companies, I anticipate they will adapt quickly to change. For the small business owner, I view this as a barrier. Let's go back to the beginning when I mentioned that I worked for a small company. It was very difficult for my former boss to digitize his business and participate in social media. Although a business does not need to use a commuter to operate, they allow the business to operate more efficiently and smoothly. Anyone can earn a human resources degree and get a job in the field, but to become a successful and respected human resources manager. manager, you need to have a range of characteristics. Quality is what I believe a human resources manager is; self-discipline, morality, knowledge, vision and organization. Self-discipline is an essential skill in any profession, especially in human resources. Human resources professionals are essentially executors. A human resources professional handles employee grievances, malpractice, and even salary increases. It is essential that these professionals set an example for their colleagues so as not to be hypocrites. They also deal with a lot of sensitive information, so morality is a strong characteristic of an HR professional. This service manages employee files, interviews and compensation. All of these items are personal and should be handled with care and discretion. Besides the obvious reasons not to share confidential information, trustworthiness is necessary. If an employee doesn't trust the department that enforces the culture..