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  • Essay / Public Management Case Study - 1962

    Its goal was to transform the ministry by dismantling discriminatory practices and policies (Williams, 2006. p. 815). During a career in public service that began in late 1959, and in less than 30 years, he transformed many of the policies and procedures that discriminated against African Americans within the police department DC Metropolitan. His visionary public management skills were based on small things and incremental changes that helped others. Burtell Jeffserson was a pioneer and public leader