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  • Essay / Incorporating Knowledge Management into Human Resource Management

    Table of ContentsSummaryIntroductionHuman Resource Management (HRM)ConclusionReferencesSummaryTo stay competitive in today's market, businesses are trying to find new ways to manage their most important resource, namely their employees. Employees possess enormous amounts of knowledge and information that, if managed and led well, will help the company succeed in their particular industry. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an Original Essay The knowledge and information available to any person at any given time is enormous and if businesses want to remain competitive, then management must look for ways to retain and manage the knowledge their workers possess. Knowledge management has become increasingly important because a company's workers have the information and knowledge needed for their next move, and retaining these workers becomes a necessity. This article provides an overview of the current literature available to leaders in the area of ​​knowledge management and presents models on how to integrate it into today's human resource management.IntroductionThe first, if not the most important resource, that a company has is its knowledge, which is made up of the collective knowledge contained in its employees. How this knowledge is acquired, maintained and disseminated is at the heart of knowledge management (KM). Since human resources management (HRM) is a mechanism for managing employees, it stands to reason that managing the knowledge of these employees would also fall under human resources. Regarding management and leadership, several themes have emerged clearly in the literature as being important for management to consider. These include: what are current human resource management practices, how to integrate knowledge management into human resource management, and the leadership implications. Human Resource Management (HRM) Human resource management is the administration of a company's strategies and policies related to that company's personnel. In the literature, there is a commonality in HRM regarding the idea that HRM guides the recruitment, hiring, and training of a company's employees. There are different components of HRM and different HRM strategies depending on the type of business and the focus of the literature. Sundiman examined how human resource management improves knowledge management. This relationship between HRM and KM will be discussed in more detail in this article, but Sundiman describes the three main components of HRM in this article. The first component is the governance of human resources management. In other words, do HR management strategies align with the vision of company management. This is important for company leaders. If leadership's goals and vision are not supported by human resources management, then the company will not accomplish what management desires. The second element of human resource management is employee retention. It stands to reason that if employees are one of, if not the most important resource of a company, then the company would want to retain these competent employees. Incumbent workers are usually able to see problems or inefficiencies in company operations before managers and canhelp resolve these issues. Employee retention helps create a more stable and competitive business. The third element Sundiman addresses is employee development and professional training. It is in the interest of company leaders to deepen the knowledge and skills of their employees in their respective fields, as this determines the operational competence of the company as a whole. Leaders must understand that without the continuous development of their employees, there will be no competitive advantage over another company that does so. Characteristics of HR systems. Delery and Gupta refer to a set of workforce characteristics that, when properly managed, will provide a competitive advantage to businesses. These characteristics are ability, motivation and opportunity. They argue that human resource management practices focused on these three characteristics, not just one or two, are not only beneficial, but essential to increasing business performance. Workers may possess these abilities, but they also need the motivation and opportunity to use these abilities. The authors continue to describe how certain HRM practices can influence some or all of the workforce characteristics listed above. For example, HRM compensation practice can influence all three workforce characteristics. A company's compensation package can attract and retain high-quality employees and, therefore, gives these individuals the motivation and opportunity to utilize their skills. They hypothesize that a firm's organizational effectiveness is related to how HRM practices affect workforce characteristics and tested their framework using a sample of large motor carriers in the United States. United. Their conclusions were that HRM practices can predict a company's financial performance, but that these practices must be consistent to maintain competitiveness. Relationship-oriented HR system and high-commitment HR system. Kehoe and Collins examine two HR systems and how each system maintains and builds relationships with its employees. The high-commitment HR system focuses on building lasting relationships with employees through competitive compensation and investing in the long-term development of their employees. Relationship-oriented human resource management seeks to develop interpersonal relationships between HRM and employees as well as interpersonal relationships between employees and their work groups or teams. They argue that these relationships should be encouraged and nurtured with the goal of creating knowledge-sharing environments and increasing employee engagement with the company. The authors collected data from 128 different units made up of scientists working for a large hydroelectric company. They found that the high engagement system produced employees committed to the organization due to the company's overinvestment in employees. It also showed that the relationship-oriented HR system encouraged increased knowledge sharing and increased access to knowledge within the organization and outside the organization. Thus, the authors conclude that the integration of the two systems can guide leadership by helping the company increase employee engagement and knowledge sharing, thereby increasing performance. Human Capital The previous section briefly reviewed the literature regarding HRM, which involves the management of workers in abusiness. . This section will examine the concept of human capital and what it means for business HRM and KM. Human capital is defined as the resources a company has among its employees and the knowledge they possess, which contribute to ensuring sustainability. A company's "human capital advantage" refers to the tacit knowledge its employees possess. “Human process advantage” refers to the management of knowledge implicit in business operations. In other words, what will determine a company's competitive advantage will be how it manages the human capital it has. Hollenbeck and Jamieson envision using social network analysis to help management harness the flow of information within an organization. It also helps management evaluate its staff and the interpersonal and social relationships between its employees in order to enhance work teams and maximize human capital. Social network analysis can also help managers identify key employees who possess certain business-important attributes such as integrity and trust, as well as identify employees who straddle multiple information networks. Figueiredo and Paris define intellectual capital as the sum of a company's human capital. , relational capital and its structural capital. Human capital is the knowledge of employees and structural capital is the mechanism by which this knowledge is managed. A company's relational capital refers to the relationship a company has with external stakeholders, customers and suppliers. Kianto, Saenz, and Aramburu refer to intellectual capital as the knowledge, experience, technology, and relationships that a company possesses or “the sum of all its parts.” the intangible and knowledge-related resources that an organization uses to create value. Their study confirms that human capital is fundamental for the development of structural capital and relational capital in a company and for the company's innovation capacity. Since human capital refers to the knowledge base of employees, managing this knowledge directly contributes to a company's innovation and competitiveness. Knowledge Management (KM) Knowledge management is the ability of a company to use its knowledge to promote innovation and competitive advantage for the company. and refers to the processes that a company uses to move its information throughout the organization. Knowledge management has become an area of ​​management interest in recent years, particularly how a company captures and manages the knowledge and information generated by its products and employees. Hussinski, Kianto, Vanhala, and Ritala identify ten KM practices and study these practices across four different countries to determine which practices are universal and which are culturally specific. The practices identified were supervisory work, strategic knowledge management, knowledge protection, learning mechanisms, IT practices, work organization and human resources management practices in terms of recruitment, training , remuneration and performance evaluation. Their study found that knowledge management itself was universal, but the implementation of the ten practices depended on the circumstances or context. Knowledge sharing is an important concept because a business is neither sustainable nor competitive without it, and employees are the source of this advantage.. KM practices include avenues and methods for sharing information across companies and across industries. Information and communication technologies (ICT) provide the means to collect and share this information and knowledge. Examples of these ICTs include social media tools, collaborative platforms and internal blogs. Big data and IT systems that align with a company's processes can help a company store and use knowledge more efficiently and enable better collaboration. For example, a company may use an internal intranet to communicate with its employees and provide them with a platform for sharing. their ideas. These tools can be classified in the category of “social web”. As with any social information platform, misinformation can also be spread or proprietary information leaked, which is why leaders must ensure safeguards and controls are in place for the protection of knowledge. Integrating knowledge management into HRMThe overall strategy to link HRM and knowledge management will need to respond to the company's values, type of leadership and organizational culture. Additionally, developing a human resource management system that integrates and supports knowledge management will require leadership buy-in and a change in organizational culture. The integration of knowledge management into human resources management has several positive effects. A change in HRM that strengthens the relationship between knowledge management and human capital management creates a competitive advantage for a company. Furthermore, maximizing a company's knowledge, and therefore its assets, facilitates HRM's ability and position to develop and train a company's workforce. Farhadi and Rezaee examined the relationship between knowledge management and human resource management through the lens of corporate social responsibility. . They argue that human resources generally refers to the individuals in an organization, but should really be considered the resources that those individuals hold internally. Companies that focus on employees, knowledge management and social responsibilities create a new culture that can positively affect company performance. Another positive effect of the link between HRM and KM is company innovation. By emphasizing knowledge-based HR practices, knowledge creation and sharing is stimulated among company employees. This strengthens innovation as knowledge is shared and developed and new ideas are activated. Leadership can promote innovation by creating and improving management systems that integrate knowledge and information sharing. Additionally, when HRM is integrated into a company's KM, employees feel valued and invested in the company, thereby increasing employee retention. Implementing KM and HRM can be a difficult undertaking. To successfully and effectively implement such a merger, executive management and management must be involved. Alignment with the company’s mission and value is essential. Leaders must create and support a climate in which the acquisition, creation and generation of knowledge are welcomed and encouraged. Leaders should encourage cooperation, not competition, as this can lead to “knowledge hoarding.” Donate and Sanchez de Pablo examined the role leadership plays indevelopment of HRM and KM practices, particularly knowledge-driven leadership. They found that knowledge-oriented leaders had a direct and positive effect on a company's knowledge management system and knowledge creation. It has also been shown to have a direct and positive impact on a company's innovation performance. Sohrabi and Naghavi examined HRM in the context of managing knowledge workers. These people worked in highly technical positions requiring excessive training. These workers often know their jobs better than their managers. As these people are an important asset to the company, ensuring their retention and longevity is a priority. They found that in companies that employed knowledge workers, customization was the key strategy for knowledge-based HRM. Individual training compared to group training, for example, has been shown to be more effective. They also noted that when developing an HRM system, managers must keep in mind the professions and workers involved and understand the difference. Therefore, the HRM and KM practices implemented must match the workforce employed. There are many roles that a leader fulfills in an organization and many responsibilities such as daily operations and decision-making. Leaders are also responsible for developing other leaders and encouraging and motivating employees. Miloloza studied a group of Croatian small and medium-sized companies to assess the impact of leadership styles on HRM and knowledge management. The leadership styles examined by this author were autocratic, democratic, and laissez-faire. The author found that small companies with democratic leadership were more successful in the area of ​​knowledge management. Organizational Culture As stated several times previously, a company's employees are a source of knowledge and expertise and are a company's greatest resource. Investing in developing employee expertise and knowledge is imperative if a company wants to remain competitive. Accordingly, it is the responsibility of leaders to help human resource management refine and determine the variables that affect this knowledge and support its development. This includes developing an organizational culture where HRM and employees are empowered to seek knowledge. The authors of this article studied human resource management in a water and waste treatment plant in Iran with these objectives in mind. They found that employees empowered by a knowledge management culture made several contributions. They contributed to decision-making, eliminating waste and costs, saving time and recognizing innovative staffing practices. This article is useful in that it provides deeper insight into the role of management in supporting knowledge management (KM) and empowering HRM. It is useful for leadership because it recognizes the importance of organizational culture in integrating knowledge management and human resource management. Conclusion Common themes in the literature include concepts such as knowledge sharing, collaboration, human capital, and empowerment of human resource management. In an age where information is available twenty-four hours a day, seven days a week, and in a society where technological advances are occurring with increasing frequency, a :3.3708.