Problem Gambling Services Coordination Demonstration Project ReportJune 25, 2010ContentProject Background 3Project Methodology and Results 4Project Deliverables 5Project Report: Integration of Service Coordination and treatment of problem gambling 7Recommended actions 8Appendices 9Project backgroundThe project is an initiative of the Victorian Government's Taking Action on Problem Gambling Strategy (2006 - 2011) was developed to improve the treatment of problem gambling and the responsiveness of the service system problem gambling. A key activity of this strategy is strengthening service delivery partnerships and service integration between player support services and primary care. Partnerships (PCP) and their member agencies. The Victorian Service Coordination Practice Manual 2007 developed by Primary Care Partnerships is a statewide protocol for service coordination. These are:• a statewide agreed-upon minimum standard for how agencies work together to improve consumer care;• an enhanced approach that allows organizations to fully engage in the principles which underpin the coordination of services; • an agreed state-wide platform; and• It presents common concepts and language to ensure better coordination of services between sectors. (Victorian Service Coordination Manual 2007) According to the Department of Justice (DoJ) Problem Gambling Operational Guidelines 2008-2009 to 2010-11, “the multiplicity of problems presented by problem gamblers and the public health framework within which As part of problem gambling services, integration and coordination with numerous agencies involved in the PCP is considered an essential requirement in the provision of gambling services (Pro...... middle of paper ......rrals and increase access for people aged over 55 2. Information from GHW electronic service directories is updated: Connecting Care, InfoXchange and Better Health Channel.3. Care Partnership continues to support GHW's implementation of service coordination and continuous improvement activities.4. Development of an externally facilitated ex post action research project that validates/measures service improvement. coordination of services for: a. etc. Clinicians.AppendicesAppendix 1 Project work planAppendix 2 Discussion paperAppendix 3 Intake surveyAppendix 4 Semi-structured interview questionnaireAppendix 5 GHW baseline and entry pathway June 2010Appendix 6 Comparative summary GHW Admission & Service Coordination March 2010