Crisis Presentation PlanIntroductionI. Hello members of the media and our target customers. My name is Spencer Beck and I'm joined by Kaylyn Nese, John Bui and Jennifer Tran. We appreciate the opportunity to be here to discuss important issues surrounding data breaches and cybercrime. To begin, I want to say how deeply sorry I am for the impact this intrusion has had on our guest. We know this security breach has shaken their trust in the Target brand and we will work tirelessly to restore their trust. At Target, we take our responsibilities to our customers very seriously. This attack has only strengthened our commitment to our customers and their information. We will investigate and learn from this attack in order to preserve Target, our industry, and most importantly, the well-being of our customers. I can guarantee that Target's security system is safer and more secure than ever.b.II. I would like to explain the series of events, as we currently know them. Certain aspects of the ongoing criminal investigation cannot be discussed at this time at the request of the Secret Service and the Department of Justice. The series of events I'm about to explain come from the written testimony of John Mullican, Target's executive vice president and chief financial officer, before the Senate Commerce, Science, and Sweat Committee. As you know, Target was infiltrated by malware and resulted in a criminal breach of Target's security and data systems between November 27 and December 18, 2013.b. We know the intruder stole passwords and other key access information from a provider. This allowed access to our point-of-sale terminals and the installation of malware. The installed malware was designed to capture and store credit and...... middle of paper ...... we immediately took steps to resolve this issue.[Transition]ConclusionI. ReviewII. Call to ActionQuotesPrivacy in the Digital Age: Preventing Data Breaches and Combating Cybercrime: Hearing before the Senate Committee on the Judiciary, House of Representatives, (February 4, 2014) (testimony of John Mulligan, Deputy Executive Chairman and CFO of Target) Retrieved from https://corporate.target.com/_media/TargetCorp/global/PDF/Target-SJC-020414.pdfProtecting Consumer Personal Information from Cyberattacks and Data Breaches: Hearing before the Senate Committee on Commerce, Science, and Transportation, House of Representatives (March 26, 2014) (testimony of John Mulligan, Executive Vice President and Chief Financial Officer of Target) Retrieved from https://corporate.target.com/_media /TargetCorp/global/PDF/Target-SJC -032614.pdf