Cook Out is a restaurant that was recently opened in the Hampton Roads area. This new business venture has adopted the Southern cuisine approach in conducting its operations. This approach has allowed the restaurant to establish itself in the restaurant industry in Kentucky, Tennessee, North Carolina, South Carolina and Georgia. Although the restaurant has the potential to offer better services, little effort has been made to train employees to realize their full potential. These employees are essential to the success of the Cook Out restaurant because they are in constant contact with new customers. Our consulting firm has been involved in the development and planning of training programs for mid-sized and small restaurants in the state of Virginia. These programs have enabled the company's staff to make great strides in career development when it comes to planning training programs. This has allowed our company to increase customer satisfaction. As training program development consultants, our company has developed training objectives that meet the needs of Cook Out Restaurant. Key Elements of Training and Development The Cook Out restaurant training program will require maximum utilization of employee resources to achieve the set objectives. A continuing education program is necessary for restaurant employees because it will enable them to develop future goals by understanding the performance requirements of the restaurant. The implementation of this training program will have various benefits for Cook Out Restaurant as it will help create qualified staff that will ensure the growth of the business. The training program will provide knowledge and skills to restaurant employees in the areas of quality customer service, personal career development and a...... middle of paper ...... A quality review of the turnover rate of managers and employees and the evaluation of job performance by company supervisors will have access to employee job satisfaction. Employee performance can also be assessed through direct feedback from supervisors, managers and business owners. This can then be gauged by employee enthusiasm for the established training program. Increased efficiency and employee competence measures employee enthusiasm for the training program (Kasperik & Herlevi, 2009). Conclusion In conclusion, a proactive and dynamic approach is necessary for the success of Cook Out restaurant. This training program proposal evaluates the restaurant's vision and goals as well as the potential to achieve superior restaurant service. With the recommended objectives and a new vision, the training program proposal can enable the Cook Out restaurant to reach its full market potential..