DefinitionEmployees are at work, but are they actually engaged in their work? In October 2013, the Gallup organization conducted a survey of 230,000 full-time and part-time workers in 142 countries, consisting of 12 questions. According to Gallup's latest findings, 87% of workers are “not engaged” or “actively disengaged” and are emotionally disconnected from their workplace (O'Boyle & Harter, 2013, p. 11). Most studies have divided different types of workers into two groups, engaged and disengaged, but Gallup's study split this distinction even further. They determined that there are three types of employees: engaged, unengaged, and actively disengaged (O'Boyle & Harter, 2013). A broad definition of an engaged employee means that the employee is satisfied with his or her job. Job satisfaction is difficult to measure because it is based on feelings, beliefs or knowledge. It is a psychological aspect that influences each employee. When people are satisfied, they feel fulfilled and happy. An average adult spends most of their life at work, so they want this part of their life to be somewhat satisfying and enjoyable (Kumar, 2013). An employee's job performance and job satisfaction are almost synonymous. You cannot be happy in your job and be dissatisfied. There are different definitions of an engaged employee, but the main points that define what an engaged employee is: feeling satisfied with their work, being proud of their organization, appreciating and believing in their work, understanding the connection between their work and mission of the organization. , feel valued by their employer, are fully committed to their employer and their role in the company, and put in extra effort to contribute to the success of the company. (SHRM,...... middle of document...... Authority; case studies. Journal of Business Strategy, 30(1), 27-32. doi:10.1108/02756660910926948Raines, MS (2011). Engage Employees. Professional Safety, 56(4), 36-43. Robbins, SP and Judge, T. (2014). Engagement. Boston, MA: Pearson. of employees: your competitive advantage Retrieved December 4, 2013 from http://www.shrm.org/about/foundation/products/Documents/Engagement%20Briefing-FINAL.pdfVictor, J., Coombs, J., Schmit, M. ., Esen, E., Tulgan, B., Meister, J. and Matos, K. (2013). Human Resource Management (SHRM) Web: http://www.shrm.org/LegalIssues/StateandLocalResources/StateandLocalStatutesandRegulations/Documents/12-0537%202012_JobSatisfaction_FNL_online.pdf