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Essay / Performance Management and Improvement in L&t - Case Study
Table of ContentsProblem StatementTheoretical Causes of the ProblemOrganizational SolutionPerformance Management and ImprovementConclusionLarsen & Toubro (L&T) is a construction, manufacturing, engineering and manufacturing based company technology while L&T InfoTech focuses on information technology and software services. It is one of the largest companies in the Indian private sector. L&T has an international presence with a global spread of its branches. The company continues to expand its global presence with offices and manufacturing bases in numerous countries. Say no to plagiarism. Get a tailor-made essay on “Why violent video games should not be banned”?Get the original essayL&T was founded in Bombay (Mumbai) in 1938 by two Danish engineers, Henning Larsen and Soren Toubro. Both were committed to developing India's engineering capabilities to meet the growing demands of the industry. The main characteristics of L&T are innovation, financial performance, ethics and transparency, global competitiveness, talent management practices, quality of products and services, depth and quality of senior management. L&T's operations are backed by an extensive marketing and distribution network and have earned a reputation for strong customer support. L&T believes that progress must be achieved in harmony with society and the environment. A commitment to community well-being and environmental protection is also an integral part of its corporate vision. Problem Statement The company's digitalization and productivity improvement initiatives amounted to job layoffs and had to cut a group of 14,000 people in six months. Theoretical Causes of ProblemL&T being very reputed and recognized globally, the quality standards are very high in the company where performance is important because having an employee with appropriate skills and knowledge is the main objective because the business will not suffer in the long run. With technological advancements and the need for skilled manpower, the recruitment and performance management process has become more stringent and structured at L&T. Proper utilization of resources in the recruitment process and during their period of service in the company and performance management of employees is an issue, while hiring the right candidate for the job after reviewing the applications and supported workforce is the main challenge of L&T while maintaining employee diversity. Generally, the company recruits 75% of the candidates through different campuses and 25% of them through web recruiting. The company focuses on campus recruitments where mass hiring of employees takes place but with very low skills and weak job role attitude. Slow growth in employee performance and lack of adequate skills led to wholesale layoff of employees in the company. Organizational SolutionRecruiting good candidates is the job of every company. The human resources manager usually takes the lead and coordinates the required activities, but every employee, manager, and supervisor in the company has a role and shares in the benefits of recruiting the best candidates for the required position in the company. Flexible benefits are offered to employees with the aim of increasing overall job satisfaction and improving job productivity with work-life balance. Performance management and improvement aims toimprove employee effectiveness and constructively improve that employee's performance after their fall by providing training and peer-to-peer discussions. L&T considers people as the most important asset. They have teams with diverse profiles that include people from diverse backgrounds such as technologists and architects. The company chooses motivated people with a strong sense of commitment to their customers. People at this company are used to reaching out to customers and getting extra mile for reviews The company maintains a professional work environment focused on strong values, in which every employee feels respected and fulfilled . The company follows a skill development approach that would enable it to retain talent in the company. The HR policies adopted by the company are: Selection and recruitment; Flexible working arrangements; Performance management and improvement; Larsen & Toubro follows a competency-based recruitment methodology, where competency-based job analysis basically means writing a competency-based job description rather than job descriptions. This will focus on what employees need to be able to do rather than a list of tasks they need to complete. Recruiting good candidates is the job of every company. The human resources manager usually takes the lead and coordinates the required activities, but every employee, every manager, and every supervisor in the company has a role and shares in the benefits of recruiting the best candidates for the required position in the company. Strategy applied by the company during recruitment: Knows the requirements of the position; Know what skills are required for this job; They know what they are looking for in the candidate; They know how to structure an interview. This skills-based recruitment finds employees who will be technically competent. and adapt the company culture to the following strategies: High performance work system – this type of recruitment and selection application would help employees to work independently. The team member would have better communication efficiency as all will have the same sets of knowledge. More strategic – this would help the organization better recruit people by describing their work according to more measurable, observable and behavioral skills. Performance Management - aimed at training, evaluating and rewarding the employee by promoting the reward of the skills and competencies they need to achieve their objectives. L&T expects its employees to maintain a high standard of conduct and performance at work to ensure that the company maintains its good reputation. with clients and customers. Good personal conduct contributes to a good working environment for everyone. Depending on employees' professional responsibilities and private lives, they will need flexible working conditions from their employer. Employees have the freedom to address their request according to their needs. But the company will also have to look into the Employment Opportunities Act. L&T will review the facts and circumstances of the request and then decide whether to accept or deny the employee's request. Flexible working hours have positive effects on employee productivity and job satisfaction. This approach has become very popular in recent years as an attempt to reduce personnel costs without having to make layoffs during a recession. This can also help ensure coverage for staff outside of normal working hours..