I work for a domestic violence shelter that was asked by a Latino group to offer a training seminar on domestic violence. My colleague accompanies me to the training, during the session a male member of the audience confides to me that he feels uncomfortable with my active leadership style and wants the male colleague to take the lead in the presentation. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an original essayThe ethical dilemma presented is that the group consensus may differ from the personal preferences of male audience members. Although a Latin American group requested the seminar, it is possible that other people different from Latin American culture also participated. A key problem involved in this dilemma is the disregard for other cultural backgrounds. As a human service professional, it is stated in the National Organization for Human Services Ethical Standards Standard Eleven (2015) that “Human service professionals are knowledgeable about their cultures and communities within their community. that they practice. They are aware of multiculturalism in society and its impact on the community as well as individuals within the community. They respect the cultures and beliefs of individuals and groups” (NOHS, 2015). This ethical code is relevant to the situation in order to take into account cultural beliefs within the group. Although it may contradict my own beliefs, it is important to be aware and respect the fact that in Latin American culture, it is the woman's position to defer to the man. as mentioned in the dilemma provided. When providing accommodation services at the request of a multicultural group, it would be against the best interests of clients to remain poorly informed about the different cultures within the community and their practices. A second problem presented in the case concerns bias and countertransference. Countertransference occurs when the counselor's personal beliefs are reflected back to the client. Looking at the current dilemma, if I, a woman, make people uncomfortable by actively leading the seminar, my own personal beliefs and values ​​are present and demeaning to the group. In an ethically sound situation, these types of personal attitudes should cease. diligence when working with others. Presenting them within the group would be a violation of the Seventh Standard which states: “Human service professionals ensure that their values ​​or biases are not imposed on their clients” (NOHS, 2015). It is important for me, as a professional, not to impose my own beliefs on the members of the group present because this would be objectionable not only to me but also to the company. In relation to the company, a third essential question directly concerns standard twenty-four which expresses that "Human service professionals participate in efforts aimed at establishing and maintaining employment conditions conducive to customer services of high quality. To the extent possible, they help evaluate the effectiveness of the agency using reliable and valid evaluation measures” (NOHS, 2015). As a professional working for a domestic violence shelter, I represent myself not only as a professional, but also as a professional. A problem arises when I, the employer, fail to provide an attentive, culturally appropriate seminar that reflects poorly on the company and the state of customer services..