It is pertinent that the trainee understands that even when handling a standard service call, the call can change dramatically using change adaptability . Adaptability is a form of problem solving. As noted in an article published in Police One Online, the author states that officer-created risk (OCJ) comes from a failure to adapt to changing conditions. OCJ is reinforced by emotion that instills a false sense of urgency versus a true sense of urgency, complacency versus conscience, habit versus innovation, and personal attributes that stifle understanding of an approach. tactical.