The principles of effective communication and teamworkTable of contentsIntroduction 2General communication skills 3Cultural differences (high + low context) 3Voice 4Engage the audience 4Interpersonal skills 5Methods 5Techniques and cues 6Positive and negative language 7Body language 7Subtle and micro-expressions 7Written communication 8Formal (Proofreading, content page, cover page, clear work, spell check, grammar) 8Informal (Instant messages, smileys/emoticons) 8Note taking 9Bibliography 10IntroductionThis report should explain the different principles of effective communication and demonstrate how to use IT to improve these communication skills. This report should also describe potential barriers to effective communication and explain the different mechanisms that can reduce the impact of communication barriers. There are 4 main stages of communication: - Convey - This is where the information or message is conveyed, whether written, verbal or visual. - Evaluate - This is where the person receiving the information can ask questions or paraphrase what they were told. - Accept - This is where the sender understands whether the person they are communicating with understood or not what was said.- Receives – This is where the person who initially conveyed the information can either continue to convey the information or try to clarify the point they were trying to make, this can be done by rephrasing what they said or even just reiterating the point. General communication skills Cultural differences (high + low context) When communicating, cultural differences between different groups should be taken into account as different...... middle of paper ...... only occurs when an individual is talking to friends or family, as there is not the same need for formality as when writing a report, for example.Note taking notesNote taking is an essential part of communication for many reasons, including: Because people cannot physically remember everything that is said, taking notes can help them stay focused and pay more attention to what is said and the notes can be used to provide a record of what was covered. Notes can be taken in different ways: they can be a series of ideas followed by bulleted examples or supporting information, they can take the form of a concept map or even be highlighted portions of text on handouts.Bibliographyhttp://www.skillsyouneed.com/interpersonal-skills.htmlhttp://www.skillsyouneed.com/ips/interpersonal-communication.htmlhttp://www.tero .com/engaging.html