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Essay / Advantages and failure factors in implementing a knowledge management system in an organization
Four categories of failure factors are technology, culture, content and management project according to Chua and Lam's unsuccessful implementation model [Chua Lam 2005].Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get an original essay The first and most pronounced factor is blind trust in technical solutions such as KM infrastructure, technology and tools within the KM implementation group. Failures in this category can occur when the developed knowledge management tools are impractical and users find the tools complicated to use. Connectivity issues arise when technical infrastructure has limitations, such as insufficient bandwidth or network connectivity issues. Overreliance on knowledge management tools can contribute to ignoring human issues and tacit knowledge. The second category is culture, including human and organizational behavior. Failure factors in this category include, for example, politics, where KM is used to gain control and authority within the organization. Lack of management commitment and withdrawal of commitments during the knowledge management process are other examples of failure factors. Perceived image refers to access to other people's knowledge, which is perceived as a sign of inadequacy or inadequacy by users. The content category includes the characteristics of the knowledge itself. Failure factors may be the lack of knowledge structure, which makes the content meaningless and difficult for users to understand. Relevance and timeliness, the content does not meet the user's needs. The challenges of distilling valuable knowledge from organizational processes are discussed as knowledge distillation. The fourth and final category, project management, includes the following failure factors: Lack of user involvement in the knowledge management project can result in a misunderstanding of the user's actual knowledge needs. During the implementation of knowledge management, individuals may move up in the organization, move, or resign. Reorganizations can lead to a shortage of technical and business expertise for maintaining and using knowledge management tools. There is no ready-made plan for project evaluation, for monitoring and measuring project results. KM approaches can fail when they do not integrate people, processes, and technology (Abecker, Decker, & Maurer, 2000). This is justified by the limits and importance of each of these components. Humans alone are slow and have limited abilities. Processes are the main element in achieving organizational goals; therefore, any approach that is not associated with processes will tend to fail or be perceived as a failure. Technology alone is limited to supporting humans due to varying levels of precision when performing simple, mundane human tasks. KM approaches can fail when they target a monolithic organizational memory. The goal of developing a monolithic organizational memory for an entire organization has failed (Ackerman and Halverson, 2000). Among other reasons, they are distributed and may have conflicting objectives.ConclusionThe importance of knowledge management in.