Gap Analysis: Global Communications Global Communications seeks to maximize profits and reduce costs by marketing internationally and becoming a global resource. The company and other telecommunications companies are under enormous economic pressure. The company must determine its future end goals while making critical changes to the business and possibly losing dedicated and capable employees. The situation with Global Communications is that the company is looking to achieve growth. “An effective outsourcing plan helps teams create better products faster and at a lower cost than those produced in-house (Kren, 2006).” Senior members of the team decided that to keep pace with the industry, the company needed to go global. The company plans to expand into Ireland and India. For the company to expand globally, it needs to downsize. The Global Communications union is very unhappy with this decision. Situation Analysis Challenges and Identification of Opportunities There are several challenges for Global Communications. Over the past three years, Global Communications' stock value has depreciated from $28 per share to $11 per share, or more than 50% per share...