There are several characteristics of Kaizen, starting with the understanding that continuous improvement is a constant cycle and not a one-time event. A second characteristic is that everyone in the organization must participate, from employees working on the assembly line to senior management. From the data, it can be concluded that when management is involved and implements the procedures, positive results are evident. Greater attention from management is therefore necessary. Simply, it is not enough for employees to be trained in procedures without reinforcement and persistent support from leadership. A renewed focus from management must be implemented daily until it becomes an integral part of the