The Medical Assistant (PA) profession communicates knowledge within and outside of its community specifically using signs, symbols, and rules semiotics to achieve mutual understanding with the particular person or group. of people. Some PA duties include examining patients, ordering diagnostic tests, and prescribing medications. PA interpersonal and communication skills encompass many professional aspects of collegial and patient and family relationships. These skills must demonstrate a compelling sense of interchangeable information for the patient and family. In an interview conducted with Kara Benner, nurse employed at Michigan Medicine in the medical-surgical unit, this profession similar to that of PA, will allow the reader to identify experience in the field of these professions to identify the level of professional used during communication. Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get the original essayCommunication is used in many different ways and by many different people. Communication is an essential skill for a physician assistant, a PA must be able to effectively communicate information to their colleagues, but also to their patients. To effectively communicate information to the patient, a PA must be able to exchange this knowledge in terms that the patient knows and understands. According to the School of Medicine's Physician Assistant Program article, physician assistants must: Use effective listening, nonverbal, explanatory, questioning, and writing skills to obtain and provide information. Appropriately adapt communication style and messages to the context of the individual patient interaction. Work effectively with physicians and other healthcare professionals as a member or leader of a healthcare team or other professional groupsApply an understanding of human behaviorDemonstrate emotional resilience and stability, adaptability, flexibility and a tolerance for ambiguity and anxietyAccurately and adequately document and record information regarding the care process for medical, legal, quality, and financial purposes. This profession encompasses various communication skills because by communicating, a PA is able to create an ethical relationship with patients and colleagues. Several important aspects that through communication improve patient care are providing information to the patient in a way that they will understand and also includes building relationships to ensure trust and supportive communication in situations. case where the patient feels emotional distress. Learning these skills will prepare you for the PA profession and help you better understand how to communicate within your profession and with outsiders. Communication is not only important as a PA, but also for other professions and disciplines. Communication is a method of exchanging mutual understandings and being able to express oneself, whether professionally or not. Communicating with a colleague is just as important as for PAs to communicate with their patients. The quality of an AP's communication is linked to the extent to which he or she is satisfied with his or her work. In Jennifer Anne Hohman's article "The Importance of Communication in Your PA Career," she writes: "When communication at work is an issue, a key question to ask is whether you arein a toxic environment led by hostile personalities. If so, get out. Her article suggests ways to improve communication at work, as it helps build a better connection with colleagues as well as patients. In my interview, Kara mentioned similar points to Hohman. She agreed that communication should not be limited just between the patient and their provider, but also between colleagues. Kara mentioned that in her job, nurses are known for "eating their little ones." This can be defined by how harsh older/more experienced nurses can be with younger/newer nurses. For nurses and PAs, this is an obvious form of bullying that results in a lack of communication. That being said, communication at work doesn't have to be added to your list of challenges. Instead, you might find a way to improve these misunderstandings and remind yourself where you are. A principle of the PA profession includes confidentiality between the patient and health care provider. This affects how an AP is able to communicate with others. When a patient is assured that their privacy is protected, it allows them to trust their healthcare provider and further communicate their medical concerns. It also encourages the patient to be more involved in their health issues regarding decisions, treatment and adjustments. A good example in terms of patient confidentiality is where a teenager is involved. There should be a balance between the information discussed with the patient (adolescent) and the patient's family. Even if the patient is not old enough to make their own healthcare decisions, the PA must respect what they wish to share with their family; taking this into account, the PA is able to restrict the sharing of information with the family about the adolescent's health to some extent. Kara explained that the process by which one can obtain information is to know the patient's password; “If a parent calls to ask about their child, we ask them for a password that they gave us when they were admitted. This password will be in their table. If they know the password, they are authorized to obtain medical information about the patient. Otherwise, we technically can't even recognize that we care for them. The PA must know who he communicates with about his patients and the people around him; this includes electronic, written and verbal communication. It is unethical and illegal for a PA to violate a patient's confidentiality. What about communicating with a very sick patient? As in other professions, PAs must demonstrate compassion as patients near the end of their lives. “PAs should offer patients the opportunity to plan their end-of-life care. Advance directives, living wills, durable powers of attorney, and organ donations should be discussed during routine patient visits. (AAPA 2013) PAs must assure the patient that they will be cared for to some extent and will not be abandoned. Using appropriate metrics, PAs should communicate the patient's progress and what to expect. When asked to describe a time when she had to communicate with a terminally ill patient, Kara responded, “I think you just have to take your time speaking and choose your words wisely. » When seeking treatment, PAs should inform the patient to discontinue unnecessary treatment and ensure the patient understands this alternative. If applicable, an AM does not have the.