The Merriam-Webster Dictionary defines a team as: “a number of people associated together in a job or activity” or “a group of people who work together” . In today's information age, more and more companies rely on teams to solve difficult tasks and achieve more difficult goals. Since a team of professionals with varying expertise can produce solutions that someone working alone would likely struggle with, it's no wonder that teamwork is becoming increasingly valuable to businesses across all industries. . When employees have a say in their role in the workplace, they are happier. , healthier and more productive. People are social creatures and it's no surprise that working as a team can increase productivity, reduce boredom and complacency, while increasing respect and loyalty to employers. Cold Stone Creamery defines a team as: “a group of workers with a shared mission and vision and collective responsibilities. A team shares and/or alternates leadership roles. Team members are accountable to each other and measure their effectiveness by measuring their collective work. ), to the sector promoter and members of the creamery head office, and finally to the members of their marketing team. They call this line of customer service satisfaction the “customer pyramid.” From their personal experience, the word team is best described as a group of colleagues focused together to solve a challenge and efficiently achieve an outcome that exceeds the team's initial expectations as well as those of the client/customer and... .. middle of paper ...... understand the benefits of working together toward a common goal, putting aside the traditional roles of manager and subordinate and hopefully opening up the workplace as a place creative work outlet for everyone who works there.Works CitedCreamery, Cold Stone. Dailymotion. October 25, 2008. Joel Sacramento. Internet. April 10, 2014. .Mary Ellen Guffey, Kathleen Rhodes, Patricia Rogin. Business Communication: Process and Product, Sixth Canadian Edition. Ed. Anne Williams. Sixth Canadian edition. Toronto: Nelson Education, 2011. E-book. April 11, 2014. Williams, Ron. Summary of quality. November 1, 1995. The web. April 11, 2014. “Team” Merriam-Webster.com. Merriam-Webster, 2011.Web. April 11 2014.