Information technology (IT) strategy is a long-term overall plan of the business to achieve the set goal in the face of ever-changing IT requirements (Rouse , 2012). Information strategy must align with the company's overall business strategy to be successful. This strategy covers all factors of IT infrastructure management including software and hardware cost, IT resource management, vendor management and other aspects associated with the IT environment. The IT strategy plan should be flexible enough to adapt to changes in business strategy, new or technological changes, changes in customer requirements and budgetary constraints. Many companies choose to formalize the IT strategic plan in a written document including milestones and critical success factors. IT strategy is a comprehensive plan that information technology management professionals use to guide their organizations (Rouse, 2012). Walgreens, founded in 1901, is one of the largest drugstore chains in America (Walgreens 2014). Walgreens has more than 8,000 stores serving 6 million customers every day. Walgreens' goal is to become customers' first choice for health and everyday care. Walgreens has achieved many firsts in the pharmaceutical industry. In 1950, Walgreens introduced self-service instead of traditional sales-service stores and quickly became the largest self-service pharmacy in the country (Walgreens 2014). Walgreens was also the first to put prescriptions in child-resistant bottles well before the government law (Walgreens 2014). The company understood the power and efficiency of information technology and adapted to it early. In 1981, the company installed one of the first intercom computers in pharmacies in Des Moines, Iowa, which was the first step toward connecting all of its...... middle of paper ..... .es:Rouse, M. (2012, August). IT strategy (IT strategy). Retrieved from http://searchcio.techtarget.com/definition/IT-strategy-information-technology-strategyWalgreens (2014). Walgreens Historical Highlights. [ONLINE] Available at: http://www.walgreens.com/topic/about/press/facts.jsp. [Last accessed March 17, 2014]. Walgreens Newsroom (2014). Presentation of the company. [ONLINE] Available at: http://news.walgreens.com/article_display.cfm?article_id=1046. [Last accessed March 17, 2014]. Walgreens Strategic Transformation - EY - Global. (nd). Retrieved from http://www.ey.com/GL/en/Industries/Life-Sciences/Walgreens-strategic-transformation Versel, N. (2013, May 30). Walgreens considers mobile customers to be better customers | mobisanté news. Retrieved March 17, 2014, from http://mobihealthnews.com/22686/walgreens-finds-mobile-customers-to-be-better-customers/