INTRODUCTION.In recent years, online sales companies have multiplied following the growing popularity of the Internet and distance shopping. However, these sales systems are more complex than traditional sales. Indeed, these virtually committed sales are carried out at high speed and are very numerous. Additionally, the online sales system facilitates international trade. Which brings us to this question? Why do electronics businesses sell online, or why should they sell online? Types of industries in which e-business opportunities exist abroad1. Why do e-tailers sell online, or why should they sell online? Online sales have become a crucial area of ​​development. Today more than ever, it is essential to have a website. Whether simply to communicate with you or to expand your customer base, a web page is the best tool to achieve your goals. Unlike many other media, the Web can be accessed anywhere in the world, at any time, and by anyone on the planet. Here is a list of 10 excellent reasons why businesses should have a storefront on the web.1.1. Your website is an investment, not an expense. In the short and medium term, you will see the advantages of a website. Your printing expenses will be reduced, your customer service will be improved, your sales will increase, your business will gain additional notoriety, etc. The Web is a borderless world accessible at any time. Your website will never be closed unlike your store. Your web page can sell and answer questions on its own.1.2. A window available at any time and accessible from anywhere What's great about the Web is that it is accessible at any time and...... middle of paper ...... there is no risk of fraud . Today, two protocols are used: SSL, which ensures the confidentiality of data transmitted over the Web, and SET, which is a payment protocol in the true sense of the term.3.3. “Intelligent” agents and their role in e-commerce An intelligent agent is an object using artificial intelligence techniques: it adapts its behavior to its environment and, remembering its experiences, behaves like a subsystem trainable: it enriches the system that uses it by adding, over time, automatic functions for processing, controlling, storing or transferring information. It must have the following characteristics: -Autonomy (independent of the user) -Ability to communicate and cooperate with other agents. Ability to reason, to respond to one's environment (mobility). There are two categories of agents for e-commerce: buyers and sellers. agents.