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  • Essay / Bureaucratic control and its changes with management...

    This essay will explain the definition of bureaucratic control and some changes have occurred in it as management techniques evolve. We will first illustrate how control evolves as management evolves towards human relations management. Then, control changes when empowerment is imposed on management and workers become self-managed. However, no matter how bureaucratic controls have changed, the controls or rules still exist. I will begin with the definition of bureaucratic control based on Weber's bureaucratic organization. According to Weber, bureaucracy is considered the most efficient form when workers work in an “ideal” situation. One of the characteristics of bureaucracy is that there are well-developed rules, procedures and hierarchy in the company, what workers do is complete their work, solve problems and behave in accordance with these rules (Akrani 2011). This is what we call a bureaucratic control system. Droege(nd) states that bureaucratic controls have layers of authority and that people, as higher level managers, have the right to establish rules and procedures. In a nutshell, bureaucratic control can be defined as organizations controlling workers through defined policies, rules, hierarchies, rewards, or punishment systems to achieve efficiency (Ganly 2010). Bureaucratic controls therefore clarify how to behave in an organization. However, this removes worker discretion, it lacks creativity and adaptability, with established formal rules being the things you have to follow. Additionally, what Weber considered an “ideal” situation is difficult to achieve since workers sometimes resist the rules. Therefore, there are some developments and changes made. Control systems have changed with different management techniques, which pay more attention to hum...... middle of paper ......reating-organizational-contro.html> Ouchi, WG 1979, 'A Conceptual Framework for the Design of the Organizational Control Mechanism', Management Science, vol.25, no.9, pp.833-848, accessed April 26, 2014, Ouchi, WG 1980, 'Markets, Bureaucracies and Clans', Administrative Science Quarterly, vol.25, no.1, pp.129-141, accessed April 27, 2014, Walton, ER 1985, From control to Commitment in the Workplace, Harvard business review, accessed April 26, 2014, William, CC 2006, The Hidden Enterprise Culture: Entrepreneurship in the Underground Economy, Edward Elgar Publishing Limited, United Kingdom.