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Essay / The Impact of Employee Satisfaction and Company Likeability on Maintaining Low Turnover
Job satisfaction and organizational commitment are both important when is about retaining employees. Job satisfaction is the level of satisfaction employees feel about their jobs. Individuals with high levels of job satisfaction would have healthier physical and psychological backgrounds, which would most likely result in higher productivity and effectiveness in their job performance and would stay longer with the organization. (Lee, Gerhart, Weller and Trevor). Organizational commitment is the psychological connection between employees and the company that reduces the chances that employees will voluntarily leave their jobs. The difference is that high organizational commitment is associated with lower turnover and absences, but there is no clear link with performance. (Loud and Harder) Yet both of these things are necessary because employee turnover can hurt businesses. It costs money to hire and train replacements. New employees may not provide the same quality of performance. According to the Society for Human Resources Management, replacing an employee can cost nearly half of an employee's annual salary. MARTA increases its employee retention rate by offering a benefits program available to full-time and part-time employees. This creates organizational commitment because the company takes care of its employees by offering medical, dental, life insurance, retirement plan, etc. Employees will feel more obliged to return this quality of care to their company. (MARTA)Say no to plagiarism. Get a Custom Essay on “Why Violent Video Games Should Not Be Banned”?Get Original EssayMARTA increased job satisfaction and organizational commitment by conducting a leadership overhaul in 2015. Before Arrival from chief executive Keith Parker, the company was struggling with loss of revenue. by millions. (Canada) Employee morale was at an all-time low, the budget had not been balanced in over a decade, and staff raises had been virtually non-existent for six years. Many people were preparing to leave the company and the union was in turmoil. Keith Parker came in and changed practices and procedures, causing an increase in morale. The new management began negotiations with the union and raises for employees. (Canada) Organizational commitment and job satisfaction are both important to MARTA employees, but organizational commitment may be somewhat more strongly linked to performance. Indeed, MARTA works hard to take care of its employees and foster a diverse work environment. This is important because Atlanta is becoming one of the most diverse cities in the country. MARTA employees are therefore likely to share the same values as the company, even if they do not always enjoy their work. (MARTA)Job satisfaction and organizational commitment require a high level of motivation. (Strong) Motivation is defined as the process of influencing behavior based on psychological knowledge of what drives humans to do what they do. Competition is something motivating in nature. MARTA has competitive pay and is a great economic engine for all of Atlanta. (Canada) They are among the 10 largest transportation agencies in the country, so growth is eminent. Employees are motivated by this information because it shows them that there are.