The above table and graph shows that 4% of the customers strongly disagreed, and 14.7% of the customers disagreed with the statement. This means that they do not like the interior decoration. 12% of customers neither agree nor disagree with the statement. This means that the interior decoration is so attractive to them. 44% of officers agreed and 25.3% of officers strongly agreed with the statement. This means that the interior decoration and atmosphere of the bank particularly appeal to them. The average value of 3.72 indicates that the internal decoration system is much better in this area.