According to Bovée and Thill (2010), etiquette plays a key role in two types of teams: professional and social. Professional etiquette within teams revolves around personal appearance, individual grooming practices, a person's smile, and telephone manners. When it comes to team etiquette and appearance, dressing too much or too little can create false impressions and distract from a person's work abilities; Appropriate professional attire helps focus attention on a person's work ethic. Individual grooming practices are also part of team etiquette, as good hygiene practices can create better team environments; however, heavily scented colognes and perfumes could create offensive team environments. A person's smile can help create an inviting team atmosphere, but insincere smiles can create tension within the team. During phone calls, a person's personality, tone, decibel levels, and ringtones used act as forms of positive or negative team etiquette practices (Bovée & Thill, 2010). Bovée and Thill (2010) noted that social etiquette in teams involves demonstrating self-confidence. shake hands to create a positive impression; However, a limp handshake can imply a number of negative characteristics. Other social forms of team etiquette would include a person briefly detailing their work at the company when introducing themselves and repeating the names of the people introduced; these actions promote mutual respect and longevity of conversations. Other forms of demonstrating team etiquette in a social setting include appropriate food during meals, serving alcoholic beverages near the end of the meal, and beginning business discussions after main courses have been completed. . Other forms of etiquette used during social eating engagements...... middle of paper ...... etiquette, team members (or states) might feel inclined to limit communications team or to encourage team conflicts. The phrase team etiquette translates to appropriate team manners; The pros and cons of teamwork are often directly related to each team member's etiquette toward other team members. Works Cited Bovée, CL & Thill, JV (2010). Essentials of business communication (4th ed.). Pearson-Prentice Hall. Retrieved from the University of Phoenix eBook Collection Database. Business Etiquette International. (2011). How can Business Etiquette International help you address your workplace challenges? Retrieved from http://www.actwelldowell.com Wagner, R. (2012). “7 Workplace Etiquette Tips to Build Teamwork in Any Economy.” Etiquette and protocol by Rachel Wagner. Retrieved from http://www.etiquettetrainer.com/workplace-etiquette-build-teamwork/